It is not uncommon for companies to design and host websites for clients and then require that the client pay a fee in order to transfer the website to a new host or to gain access to the source code and other assets associated with the website. This practice is sometimes referred to as “website hostage” or “website lock-in.”
There are a few reasons why companies might do this. One reason is that it allows the company to continue to charge the client for hosting and maintenance services over the long term. Another reason is that it can be difficult and time-consuming to transfer a website to a new host, and the company may want to discourage clients from switching to a different provider.
It is important to note that this practice is generally considered unethical and may be seen as a form of vendor lock-in, which can be harmful to competition and consumer choice. It is generally best to avoid companies that engage in this practice and to ensure that you have full ownership and control of your website and its assets.
At HookUp.Design we don’t do this. We encourage our partners to have full ownership and control of their hosting/domain registrar and know how to access their site if they need or want to. We also make sure you have access to the license for your website template and any other services we use to help you expand your brand.